Privacy policy
WHAT WE DO WITH THE PERSONAL DATA OF OUR CUSTOMERS?
Bie de Buurvrouw Fashion (BDB Mode) is a fashion store for women. To be able to perform our activities properly, it is sometimes necessary to process personal data of you. We always do this carefully and in accordance with the law and the following basic principles:
• We always tell you what we do with your data and ensure that you can exercise your rights;
• We only use the data for the purpose for which we have collected it (such as for the handling of your online order, relationship management, customer administration, service and marketing);
• We do not collect, use and store more data than we need to achieve the goal for which we have obtained the data;
• We only collect, use and store data if there is no other way to achieve the same goal;
• The more privacy sensitive the information about you, the less use we make of the data;
• We only use the data insofar as a land of the law is ahead of the law;
• We take appropriate security measures against loss of or unauthorized access to personal data;
• We have taken measures to facilitate the exercise of your rights (such as your right to inspect and correction).
In this Bie de Buurvrouw Fashion Privacy Statement we describe what data we process from you, how we do it and what rights you have. We sometimes adjust the neighbor's fashion privacy statement, for example because there are legislative changes. On our website www.bdb-mode.com you will find the current version of the Bie de Buurvrouw Fashion Privacy Statement.
THE PARTIES THAT PROCESS YOUR PERSONAL DATA
• Bie de Buurvrouw Mode (registered under Chamber of Commerce number: 14074838 The trade register of the Chamber of Commerce), established in Oirsbeek on the (6438 BJ) Provincialeweg Zuid 112, is the controller for the processing of personal data. The telephone number of BDB Mode is 0614871212 and the e-mail address is info@bdb-mode.com.
• BDB Mode uses various systems for the processing of your personal data and it is possible that the suppliers of those systems also process personal data of you, naturally with respect to the guarantees of the applicable laws and regulations and if required on the basis of a processing agreement . (See also the heading "Switch on third parties").
• BDB Mode has made agreements with these parties so that there are sufficient guarantees for the careful processing of your personal data, in accordance with the law and internal privacy policy of BDB Mode and this BDB Mode Privacy Statement.
Under this BDB Mode Privacy Statement you will find an overview of the service providers with which BDB Mode cooperates for its services.
WHAT DATA WE PROCESS
We collect, use and share different types of personal data. We obtain some data from you and others through other channels. We only process special personal data if the law referred to is met. Among other things, we can collect the personal data mentioned in addition if and insofar as that data is needed to achieve the goal for which we have collected the data. The examples mentioned are not exhaustive. We can also process similar information.
We process the following personal data of customers:
• Contact information of the customer or his legal representative (s) (such as name, (residential) address, e-mail address, telephone number and bank account number);
We process the following personal data of Website Visitors:
• Information entered in the newsletter form (e-mail address)
• Log files on website visit (IP address).
The processing of this data is necessary if you use our services, because we cannot provide our services properly without this data.
THE GOALS OF THE PROCESSING AND FURTHER USE
If we want to process personal data for another purpose, which is not related to one of the aforementioned purposes, we will always inform you about this, for example by adjusting the BDB Mode Privacy Statement or a message on our website or a personal message to yourself.
We process personal data to be able to do our activities as well as possible and to carry out an assignment for you.
These goals include the following activities related to the main goals:
• Sales and services to customers and customers administration
• BDB Mode processes your personal data in the first place to be able to deliver our products and services to you. For example, we use this data for sending an invoice and maintaining our relationship with you. We also use the data to answer an information request or to process your order.
• Enable third parties
• BDB Mode can engage third parties when performing its services. Insofar as these third parties have access to personal data when performing the relevant services, BDB Mode has taken the required contractual and organizational measures to ensure that your data exclusively in accordance with the applicable laws and regulations based on any required processing agreement and for The purposes mentioned in this BDB Mode Privacy Statement are processed.
• Marketing and sales activities and relationship management
• We are happy to make offers for our products and services to our customers. We do this by telephone, e-mail or mail, unless you object to this.
• Processing your data on the BDB Mode website
• We collect and use your personal data on our websites in the first place to be able to deliver our (web) services to you and to communicate with you.
We also use the data to process your order and to deliver it in the right place. Your data will also be used to do research and conduct analyzes, with the aim of improving our services and our website. We can also use your data on our websites to be able to send (commercial) information by e-mail about other services of BDB Mode in certain cases, provided you have given permission. The personal data is also used in the context of the management of the website, including the collection of statistical data on website visit and improving the functioning of our website.
THE LEGAL BASIS FOR THE USE OF YOUR PERSONAL DATA
We may use your personal data, because and insofar as this is necessary for:
• the implementation of our agreement with you;
• complying with a legal obligation that rests on BDB Mode;
• Providing the legitimate interest of BDB Mode or third parties (insofar as it goes above your privacy interest). That legitimate interest is the importance of BDB Mode to be able to offer its services to its relationships as efficiently as possible.
In some cases we may only process your data if you have given permission. You can withdraw that permission at any time.
THE PARTIES THAT HAVE ACCESS TO YOUR DATA
• Only employees of BDB Mode who need the personal data to carry out their work have direct access to your data in the BDB Mode systems.
• If we also give third parties access to your data, we will only do so if we know for sure that that third party only uses the data in a way and for a purpose that is related to the purpose for which the data has obtained, and only in accordance with This BDB Mode Privacy Statement. Furthermore, the confidentiality obligations and security measures required by law always apply to prevent your personal data from becoming known to other parties.
• In some cases, we must also provide information to third parties on the basis of a legal obligation. In addition, we always look at how we can respect your right to privacy as much as possible.
HOW LONG WE KEEP YOUR PERSONAL DATA
We do not store data for longer than that is necessary for carrying out our activities, unless we have to keep your data longer on the basis of a legal regulation. How long certain data is stored depends on the nature of the data and the purposes for which they are processed. The retention period can therefore vary per use.
THE SECURITY OF YOUR PERSONAL DATA
• We take all reasonable, appropriate security measures to protect BDB Mode and our relationships against unlawful access or change, disclosure or destruction of personal data. We meet the applicable security standards.
• If, despite the security measures, there is nevertheless a security incident that probably has adverse consequences for your privacy, we will inform you about the incident as soon as possible. We therefore inform you about the measures we have taken to limit the consequences and to prevent repetition in the future.
YOUR RIGHTS WITH REGARD TO THE USE OF YOUR PERSONAL DATA (AND HOW YOU CAN EXERCISE THEM)
• You can object to the use of your personal data, for example if you believe that the use of your personal data is not necessary for the performance of our activities or complying with a legal obligation.
• You have the right to inspect your personal data. This means that you can request what personal data has been registered from you and for what purposes that data is used.
• If you think we have incorrect personal data about you, you can have this personal data corrected. You can also ask us to limit the processing of your personal data, also for the period we need to assess your requests and/or objections.
• You can also ask us to remove your personal data from our systems.
• We will meet your request, unless we have a mandatory, legitimate interest not to remove the data, which weighs heavier than your privacy interest. If we have deleted the data, we cannot immediately remove all copies of the data from our systems and backup systems for technical reasons. We can refuse to meet the aforementioned requests such as these unreasonably often, require unreasonable technical efforts or have unreasonably serious technical consequences for our systems or endangers the privacy of others.
• You can make the aforementioned requests or make the aforementioned objection by sending a message with your name, address, telephone number and a copy of a valid proof of identity, to info@bdb-mode.com. Don't forget to make your BSN on the copy of the proof of identity unreadable before you send it. You will receive an answer within a month.
• You can also submit a complaint about the use of your personal data. This is possible at the Dutch Data Protection Authority https://autorityperson data.nl/nl/zelf-doen/privacyrechten/klacht-over-ver-person data?qa=lacht.
SERVICE PROVIDERS OVERVIEW
Web shop software
Shopify
Our web store has been developed with Shopify software. For the privacy conditions of Shopify, we refer you to their website. www.shopify.com
Shipping companies
My ParcelIf you place an order with us, it is our job to have your package delivered to you. We use the services of My Parcel for the execution of deliveries. It is necessary for us to share your name, address and place of residence with My Parcel. My Parcel only uses this data for the purpose of executing the agreement. In the event that My Parcel engages subcontractors, My Parcel also makes your data available to these parties.